We are looking for a Mid-Level SailPoint Administrator to join our Identity & Access Management (IAM) team. In this role, you will manage day-to-day operations, maintenance, and app onboarding within our SailPoint environment (IdentityIQ or Identity Security Cloud/IdentityNow). You will handle lifecycle management workflows, resolve technical incidents, support certification campaigns, and work closely with senior engineers to maintain a secure and reliable IGA platform.

Main tasks

Day-to-Day Platform Support: Monitor system health, review logs, and resolve daily operational tickets, aggregation failures, and provisioning errors.

Required skills

Application Onboarding & Connectors: Configure and maintain standard SailPoint connectors (e.g., Active Directory, Entra ID, Workday, ServiceNow, JDBC, REST/Web Services) to bring new target applications under governance.

Lifecycle Management (JML): Support automated Joiner, Mover, and Leaver processes, ensuring prompt access provisioning and deprovisioning across enterprise systems.

Access Certification Support: Set up, launch, and monitor quarterly access review campaigns; assist business managers and application owners with certification workflows.

Role & Entitlement Administration: Maintain the entitlement catalog, assist in updating role definitions (RBAC), and investigate access discrepancies.

Troubleshooting & Incident Resolution: Serve as the primary Tier 2 escalation point for IAM ticket queues, collaborating with IT infrastructure, application, and help desk teams.

Documentation & Audit: Maintain operational runbooks, system documentation, and evidence logs for internal security and audit requests.

Required Qualifications

Experience: 3 to 5 years of hands-on technical experience in Identity and Access Management (IAM/IGA), with at least 2+ years dedicated to SailPoint (IdentityIQ or Identity Security Cloud / IdentityNow).

Core IGA Knowledge: Practical understanding of lifecycle management, role-based access control (RBAC), entitlement management, and access reviews.

Technical & Scripting Skills:

Hands-on experience with Active Directory, LDAP, and cloud directory services (Entra ID / Azure AD).

Basic-to-intermediate scripting skills (e.g., PowerShell or BeanShell/Java for IIQ) to automate tasks and troubleshoot rules.

Experience working with XML, JSON, and REST/SOAP APIs.

Database Fundamentals: Basic SQL querying skills to analyze target databases, audit logs, and system states.

Collaboration & Communication: Strong communication skills to assist end-users, application owners, and cross-functional IT teams.

Desired skills

Certifications:

SailPoint Certified Professional (IdentityIQ or Identity Security Cloud)

CompTIA Security+, Network+, or similar IAM industry certifications

Platform Operations: Exposure to SailPoint upgrade processes, patch application, or cloud-hosted deployments (AWS/Azure).