🚀 About the Role

We are looking for a Billing Implementation Coordinator to join an international technology company focused on Healthcare SaaS solutions.

This role will play a key part in client onboarding, billing implementations, clearinghouse configurations, and operational coordination across internal teams and external platforms.

The ideal candidate is highly organized, detail-oriented, and customer-focused, with experience in billing operations, revenue cycle management, and healthcare technology environments. You should feel comfortable managing multiple priorities while collaborating cross-functionally in a fast-paced environment.

🎯 Key Responsibilities

• Lead client onboarding and billing implementation processes.
• Configure and manage clearinghouse integrations and payment platforms.
• Handle EDI/ERA enrollment workflows and administrative configurations.
• Coordinate testing, validation, and go-live activities.
• Deliver client training sessions related to billing workflows and claims processing.
• Troubleshoot billing, claims submission, and payment processing issues.
• Collaborate closely with Product, Engineering, and Support teams.
• Maintain accurate documentation for configurations, implementation progress, and issue resolution.
• Manage multiple concurrent client implementations while meeting deadlines and quality standards.
• Identify opportunities to improve operational processes and customer experience.

🧠 Required Qualifications

✅ Experience

• 3+ years of experience in billing implementation, revenue cycle operations, or client onboarding.
• Experience working in Healthcare SaaS, EHR, or healthcare technology environments.
• Hands-on experience with medical billing clearinghouses and EDI/ERA workflows.
• Proven ability to manage multiple implementations simultaneously.

💻 Technical Skills

• Familiarity with medical billing workflows and revenue cycle management.
• Experience with clearinghouses and payment processing platforms.
• Experience using ticketing and collaboration tools such as Jira, TeamSupport, or similar.
• Proficiency with collaboration tools including Slack, Google Workspace, Zoom, or Google Meet.
• Comfortable working with administrative portals and third-party platforms.
• Experience with EHR systems or healthcare software is strongly preferred.

🌟 Key Competencies

• Strong organizational and prioritization skills.
• Proactive and solution-oriented mindset.
• Excellent written and verbal communication skills.
• Ability to explain technical and operational concepts clearly to clients.
• High attention to detail and operational accuracy.
• Ability to thrive in dynamic, fast-moving environments.
• Strong ownership and accountability.

🎓 Education

• Degree or coursework in Business Administration, Healthcare Management, Information Systems, or related fields is a plus.

✨ What We Offer

• Fully remote opportunity with international exposure.
• Collaborative and fast-paced technology environment.
• Professional growth and learning opportunities.
• Exposure to cross-functional teams and healthcare SaaS operations.
• A culture focused on continuous improvement, innovation, and teamwork.