About the job

This position is needed to help Client develop and deliver new capabilities in the Client Console platform. You

will be a member of a SCRUM team which designs, implements, owns and operates the Client Console Runtime

which powers the Client Console Web application. Additionally, you will have the opportunity to influence

roadmap priorities, propose innovative solutions that will enable Client to achieve its goal of being the worlds

most trusted customer engagement platform.

Responsibilities

In this role, youll:

Design, develop, test and deploy new features using technologies such as GraphQL, NodeJS, React,

Typescript, Playwright, ViTest and Buildkite.

Playwright - https://playwright.dev/ - Testing Framework - Weve used Selenium and Salsa Labs

before.

VITest Unit Testing - https://vitest.dev/

Buildkite We havent this used, but weve Jenkins, GitHub Actions, and BitBucket Pipeline

Runner.

Own your code, respond to incidents and participate in on-call rotation and participate in RCAs for

incidents.

Meet Definition of Done for the software you build.

Refactor and reduce technical debt.

Write automated unit and integration tests in a continuous integration and delivery environment.

Manage your work through the use of Github, Jira, and Clients build/deploy systems.

Collaborate with other team members, including Product leadership, influence, own, and work to improve

the platform.

Actively participate in design and code review, backlog refinements and other agile ceremonies and

work with team members to meet teams sprint commitments.

Work independently or with your team to troubleshoot/determine resolution for issues in your team's

domain.

Be responsible for documentation of projects you work on.

Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry

environment

Qualifications
Client values diverse experiences from all kinds of industries, and we encourage everyone who meets the
required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that
stop you from considering Client. We are always looking for people who will bring something new to the table!
*Required:
Bachelors degree in Computer Science or related industry experience.
3-5+ years of hands-on development experience developing and operating Web applications using
modern javascript technologies, preferably React, NodeJS and Typescript.
3-5+ years of hands-on experience with scalable and high performing backend systems or
Backend-For-Frontends.
Experience with REST APIs and GraphQL.
Knowledge of modern automated testing and CI/CD pipelines using Buildkite or Jenkins.
Champion of good engineering habits: development and test techniques, security, automation.
Experience in triaging and solving production issues.
Positive attitude and aptitude to learn and execute quickly as part of a SCRUM team.
Iterative development and deployment, Scrum and Agile methodologies.
Communicate clearly and concisely, orally and in writing.
Good team player and ability to communicate well in a remote work environment.
Desired:
Experience with AWS or other public cloud infrastructure platforms.
Hands-on experience of developing and implementing testing strategies using robust automated testing
frameworks such as Playwright and Cypress.
Ability to build effective working relationships with all levels of the organization across different locations
and time zones.