Senior Product Manager — Agent & Client Experience (Buy Side)

  • Buenos Aires, Argentina
  • Full-Time
  • Remote

Job Description:

Senior Product Manager — Agent & Client Experience (Buy Side)

Overview

A technology-driven real estate platform is hiring a Senior Product Manager to own the planning, execution, and delivery of the agent-client collaboration products that power the core phase of the buyer journey: finding the perfect home.

The team builds experiences that help agents seamlessly engage and collaborate with their clients throughout the home search. This role is an opportunity to completely reimagine the products in this space, with an eye toward innovation and changing the status quo.

You should be organized and thrive while managing several initiatives at once. You are an out-of-the-box problem solver who always works backward from the end user, and you communicate clearly and concisely with design, engineering, research, executives, and other stakeholder groups to build consensus, define an approach and rationale for prioritization, and communicate status, findings, and escalations on a regular basis.

Work Model

  • 100% remote, flexible around U.S. time zones

  • Locations considered: Argentina, Uruguay, Mexico

Products You'll Own

  • Client Dashboard — the client's home base throughout the search

  • Collections — collaborative shortlisting of homes between agent and buyer

  • Tours — planning and managing home visits

Key Responsibilities

  • Own the strategy, optimization, and execution of the buy-side platform experience, managing a roadmap that enables agents to work with their buyers to find a home

  • Guide features from ideation and user research through design, development, and launch across native apps and web experiences

  • Think deeply about both the agent and the client experience, since collaboration between both users is central to this stage of the home-buying journey

  • Partner closely with Product Managers across the broader team, as well as engineering, design, research, and business partners

  • Collaborate across a wide set of adjacent teams, including client onboarding and search, home visits, messaging, notifications, saved search, business tracker, listings, and buildings

  • Work closely with user research, product design, product marketing, product analytics, engineering, and QA

Qualifications

  • 5–7 years of Product Management experience building, scaling, and launching successful products and features (platform-centric experience preferred)

  • Extensive user-facing (frontend) Product Management experience across web and native mobile (iOS and Android)

  • Fluent English, confident communicating with U.S.-based teams across product, engineering, and design

  • Exceptional stakeholder management: gathering user requirements, uncovering core needs beyond the initial request, and resolving differences across disparate teams

  • Strong consensus and relationship-building skills, with a track record of marshaling resources and driving alignment in an agile environment

  • Deep user empathy and a demonstrated ability to build experiences users love

  • Proven track record of ownership, thoroughness, proactivity, and delivery on cross-functional efforts

  • Comfort pairing quantitative data with customer and stakeholder feedback to ruthlessly prioritize your team's bandwidth

Nice to Have

  • Experience with two-sided or collaborative products where multiple user types interact on the same workflow

  • Experience with search, discovery, or recommendation experiences

  • Passion for real estate technology and enabling agent entrepreneurs

  • Experience reimagining or replatforming an existing product surface

  • Experience in high-growth, multi-stakeholder environments

Interview Process

  • Recruiting screen

  • Hiring Manager screen (30 min)

  • Onsite loop (45 min each): Engineering, Engineering, Peer PM, Peer PM, Design

Contract & Benefits

  • Long-term contractor through Deel (monthly renewals)

  • 100% remote, flexible around U.S. time zones

  • Uncapped vacation (manage your delivery and time off autonomously)

  • National holidays

  • Laptop provided (shipped via DHL)

  • Annual performance reviews