Senior Product Manager — Agent & Client Experience (Buy Side)
Job Description:
Senior Product Manager — Agent & Client Experience (Buy Side)
Overview
A technology-driven real estate platform is hiring a Senior Product Manager to own the planning, execution, and delivery of the agent-client collaboration products that power the core phase of the buyer journey: finding the perfect home.
The team builds experiences that help agents seamlessly engage and collaborate with their clients throughout the home search. This role is an opportunity to completely reimagine the products in this space, with an eye toward innovation and changing the status quo.
You should be organized and thrive while managing several initiatives at once. You are an out-of-the-box problem solver who always works backward from the end user, and you communicate clearly and concisely with design, engineering, research, executives, and other stakeholder groups to build consensus, define an approach and rationale for prioritization, and communicate status, findings, and escalations on a regular basis.
Work Model
100% remote, flexible around U.S. time zones
Locations considered: Argentina, Uruguay, Mexico
Products You'll Own
Client Dashboard — the client's home base throughout the search
Collections — collaborative shortlisting of homes between agent and buyer
Tours — planning and managing home visits
Key Responsibilities
Own the strategy, optimization, and execution of the buy-side platform experience, managing a roadmap that enables agents to work with their buyers to find a home
Guide features from ideation and user research through design, development, and launch across native apps and web experiences
Think deeply about both the agent and the client experience, since collaboration between both users is central to this stage of the home-buying journey
Partner closely with Product Managers across the broader team, as well as engineering, design, research, and business partners
Collaborate across a wide set of adjacent teams, including client onboarding and search, home visits, messaging, notifications, saved search, business tracker, listings, and buildings
Work closely with user research, product design, product marketing, product analytics, engineering, and QA
Qualifications
5–7 years of Product Management experience building, scaling, and launching successful products and features (platform-centric experience preferred)
Extensive user-facing (frontend) Product Management experience across web and native mobile (iOS and Android)
Fluent English, confident communicating with U.S.-based teams across product, engineering, and design
Exceptional stakeholder management: gathering user requirements, uncovering core needs beyond the initial request, and resolving differences across disparate teams
Strong consensus and relationship-building skills, with a track record of marshaling resources and driving alignment in an agile environment
Deep user empathy and a demonstrated ability to build experiences users love
Proven track record of ownership, thoroughness, proactivity, and delivery on cross-functional efforts
Comfort pairing quantitative data with customer and stakeholder feedback to ruthlessly prioritize your team's bandwidth
Nice to Have
Experience with two-sided or collaborative products where multiple user types interact on the same workflow
Experience with search, discovery, or recommendation experiences
Passion for real estate technology and enabling agent entrepreneurs
Experience reimagining or replatforming an existing product surface
Experience in high-growth, multi-stakeholder environments
Interview Process
Recruiting screen
Hiring Manager screen (30 min)
Onsite loop (45 min each): Engineering, Engineering, Peer PM, Peer PM, Design
Contract & Benefits
Long-term contractor through Deel (monthly renewals)
100% remote, flexible around U.S. time zones
Uncapped vacation (manage your delivery and time off autonomously)
National holidays
Laptop provided (shipped via DHL)
Annual performance reviews